Live Chat Support - Instant Help Available

Connect with our support team instantly during business hours. Get real-time assistance for all your ZimCrowd questions and concerns.

Live Chat Support
Why Choose Live Chat?

Experience the fastest way to get help with our live chat support system.

Instant Responses

Get immediate answers to your questions without waiting for email responses.

Average response time: < 30 seconds
🖥️

Screen Sharing

Share your screen to show our team exactly what you're experiencing.

Visual troubleshooting available
💬

Real-Time Conversation

Have a natural conversation with our support specialists for complex issues.

Human-powered assistance
🔒

Secure & Private

All conversations are encrypted and your personal information stays protected.

Bank-level security
When We're Available

Our live chat support is available during business hours in Zimbabwe time (CAT).

Currently Online

Monday - Friday

8:00 AM - 6:00 PM CAT

Saturday

9:00 AM - 4:00 PM CAT

Sunday

Closed

Timezone: Central Africa Time (CAT) - UTC+2

Current Time: Loading...

🚨 Emergency Support

For urgent security issues or account emergencies outside chat hours:

Call: +263 710 467 317

Email: security@zimcrowd.com

What We Can Help With

Our live chat team is equipped to assist with all aspects of your ZimCrowd experience.

🔐

Account & Login

  • Password reset assistance
  • Account verification issues
  • Login troubleshooting
  • Profile updates
💰

Borrowing & Lending

  • Loan application guidance
  • Investment opportunities
  • Repayment questions
  • Portfolio management
📱

Mobile App

  • App installation help
  • Feature explanations
  • Bug reports
  • Performance issues
🤖

Kairo AI Assistant

  • AI feature setup
  • Budget planning help
  • Financial guidance
  • AI troubleshooting
💳

Payments & Transfers

  • Payment processing
  • Transfer issues
  • Bank account linking
  • Transaction history
🛡️

Security & Privacy

  • Security concerns
  • Privacy questions
  • Suspicious activity
  • Account protection
Z

ZimCrowd Support

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Hello! 👋 Welcome to ZimCrowd Support. How can I help you today?
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