Contact Support - ZimCrowd

Choose Your Support Channel

Select the best way to get help based on your needs and urgency.

RECOMMENDED

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Live Chat Support

Get instant help from our support specialists during business hours.

✓ Instant responses

✓ Real-time assistance

✓ Screen sharing available

✓ Account-specific help

● Online now - Mon-Fri, 8AM-6PM CAT

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Email Support

Send detailed questions and receive comprehensive responses.

✓ Detailed responses

✓ 24/7 submission

✓ Attachment support

✓ Response within 24 hours

Email us at:

support@zimcrowd.com

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Phone Support

Speak directly with our support team for urgent or complex matters.

✓ Direct conversation

✓ Immediate assistance

✓ Complex issue resolution

✓ Urgent matters

Call us at:

+263 710 467 317

Mon-Fri, 8AM-6PM CAT

Submit a Support Request

Can't find what you need? Send us a detailed message and we'll get back to you promptly.

First Name *

Last Name *

Email Address *

Account ID (Optional)

Support Category *

Urgency Level *

Subject *

Detailed Description *

Attachments (Optional) Supported formats: Images, PDF, Word documents (Max 10MB total)

We'll respond within 24 hours during business days

Self-Service Resources

Find quick answers and helpful resources before contacting support.

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FAQ

Browse our frequently asked questions for quick answers.

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Help Center

Comprehensive guides and tutorials for all ZimCrowd features.

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Video Tutorials

Step-by-step video guides to help you get the most out of ZimCrowd.

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Community Forum

Connect with other users and share experiences in our community.